Build a service website around the way you price a job

Pira Seligman

Pira Seligman
A pricing spreadsheet often contains decisions your website never explains: what is included, when an extra applies, and which jobs need a conversation.
Those decisions can shape a complete service website. Customers can understand the offer, work out what applies to them, and send a request your team can act on.
Start with the decisions behind the cells. A worksheet organised for your team will need a different presentation for a customer.
Consider this illustrative plan for a coffee-catering business:
| What the business already knows | Where it belongs on the website |
|---|---|
| What each service includes | The service description and relevant examples |
| How guests and service hours affect the job | Questions the customer can answer |
| When travel or extra staff changes the price | The calculation and an explanation beside the result |
| Which venues need an access check | A clear review step before confirming the booking |
If staff always ask about venue access by phone, add that decision to the plan. The spreadsheet may leave out steps your team handles from experience.
Start with a page for corporate events. Explain the service, show relevant work, and state what an estimate covers.
Let visitors enter their guest count, event length, and location. Explain any question they might struggle with. If someone does not yet know the venue, decide what useful answer you can give with that information missing.
ConvertSite supports complete landing pages and websites with editable content, questions, and calculations. You can build that service page around the customer's task and keep managing it as your offer develops.
Suppose the customer receives an estimate for a two-hour event. Show the selected service, what is included, and what still needs checking. If availability is unconfirmed, make the next action a request to check the event.
Decide what the customer can keep and what your team receives. An emailed summary can carry the event details and estimate into the next conversation. Configure and test any CRM or booking connection your process needs.
The Goodhart Coffee customer story shows quoting connected to PDF delivery, CRM updates, and booking. Its workflow uses integrations. Decide which connections your own business needs and include their setup in the plan.
Choose who owns each service description, pricing rule, and follow-up message. Document why each question or condition exists.
ConvertSite's AI can use a spreadsheet as building input, while the visual builder keeps the result editable. Your team still needs to approve what the site offers and what it promises customers.
If those decisions need help, bring the worksheet and the proposed customer path to the concierge team. Agree the scope of the website, its connections, and later support.
Start with one service customers can understand and request from beginning to end. Expand the site when you know what the next service needs.
Frequently asked questions answered